About Us

About Us

Genuine Ex‑UK Merchandise & Supplies Ltd is a registered Kenyan business specializing in high‑quality, genuine Ex‑UK electronics, accessories, household items, and general merchandise. We are committed to transparency, accurate product representation, and reliable customer service. All our products are physically inspected and verified to ensure they meet the standards our customers expect.

We operate from Rahimtulla Trust Building in Nairobi, providing accessible support, walk‑in assistance, and fast delivery across the country. Every product listed on our website reflects the true condition, specifications, and pricing to ensure a trustworthy shopping experience.

Our Product Categories

  • Ex‑UK Laptops, Desktops & Electronics
  • Computer & Phone Accessories
  • Storage Devices (HDDs, SSDs, Memory Cards)
  • Cables, Chargers & Power Accessories
  • Backpacks & Travel Bags
  • Gym, Fitness & Home Essentials
  • General Merchandise & Supplies

Our Commitment to Accuracy & Transparency

We follow strict listing guidelines to ensure customers receive accurate information. Product details on our website—including pricing, condition, availability, and specifications—are always kept up to date. All product images reflect the actual item or its verified model. We clearly label products as Used (Ex‑UK) where applicable, providing full transparency to our customers.

Contact Information

Legal Business Name:
Genuine Ex‑UK Merchandise & Supplies Ltd

Physical Address:
Rahimtulla Trust Building
1st Floor, Room A4/A5 (Right Wing)
Nairobi, Kenya

Phone: 0717 857598

Email: info@gemsmerch.co.ke

Business Hours:
Monday – Saturday: 8:30am – 6:00pm

Customer Support & Policies

We maintain clear and accessible policies to ensure a smooth shopping experience. Customers can easily find information on returns, refunds, deliveries, warranty details, and terms of service directly on our website.